Refund & Return Policy

At our store, we take pride in the quality of our products and carefully inspect every order before shipment. By placing an order through our website, you agree to the terms outlined in this Refund & Return Policy.

All Sales Are Final

All purchases made through our website are considered final sale. We do not offer refunds, returns, or exchanges for:

• Change of mind
• Incorrect orders placed by the customer
• Buyer’s remorse
• Preference changes after delivery
• Minor expectations regarding color, style, or fit

Please review your order carefully before completing your purchase.

Damaged or Defective Items

If your item arrives damaged, defective, or not functioning properly, you must contact us within 7 days of delivery. To help us review the issue, customers may be required to provide:

• Clear photos of the item
• Photos of the packaging
• Order number confirmation
• Video proof if applicable

If approved after inspection, we may offer a replacement item, store credit, or another solution at our discretion.

Lost or Stolen Packages

We are not responsible for packages marked as delivered by the shipping carrier. If your package is lost or stolen after delivery, please contact the shipping carrier directly.

Customers are responsible for ensuring that the shipping address entered at checkout is correct. We are not responsible for orders shipped to incorrectly entered addresses.

Order Cancellations

Once an order has been placed, it may immediately enter processing. Because of this, cancellations are not guaranteed. Requests to cancel an order must be submitted as soon as possible.

Unauthorized Chargebacks

By purchasing from our store, you agree to contact us first before opening a chargeback or payment dispute. Fraudulent or abusive chargebacks may result in being restricted from future purchases.

Contact Information

For questions regarding your order, please contact:

Email: woxiwho6@gmail.com

Our support team will respond as soon as possible during normal business hours.